General Conditions of Sale

 

1. Foreword

1.1 Paris Wonder offers selections of tours and sightseeing visits, leisure activities, romantic surprises and business services on the www.pariswonder.com Website and some affiliated websites. The purpose of Paris Wonder is to organise tourist and/or business stays in Paris for its users.

Selections of services, products and deliveries offered on the Website can be reserved directly in several stages, either through the Paris Wonder online reservation interface or by contacting us directly by telephone, e-mail or fax.

1.2 The Paris Wonder online reservation interface uses an SSL (Secure Sockets Layer) encryption protocol of up to 256 bits to guarantee secure flows of all the information transmitted to it and the confidentiality of these transfers.

1.3 Paris Wonder regularly acts as an intermediary in all dealings between the users who through it place orders and/or reserve products, services and deliveries and the suppliers and/or service providers with which it collaborates.

2. Reading and accepting our General Conditions of Sale

2.1 Our General Conditions of Sale define your legal rights and responsibilities which become applicable whenever you place an order or make a reservation with Paris Wonder.

2.2 Under current French law, any order placed or reservation made using the www.pariswonder.com Website's reservation interface, one of the affiliated websites or by any means whatsoever through Paris Wonder requires the prior reading and acceptance by the user of these General Conditions of Sale.

Moreover, any order placed or reservation made by the user through Paris Wonder also requires the acceptance of these General Conditions of Sale, including the conditions for changing or cancelling the products ordered or reserved by the User, as well as any other specific term or condition stipulated in the pages of the Paris Wonder Website.

3. Using the www.pariswonder.com Website and affiliated websites

3.1 The www.pariswonder.com Website is placed at the user's disposal free of charge (other than connection costs) for his/her personal use, providing the following terms and conditions are observed. Use of this Website implies full and unrestricted acceptance of these General Conditions of Sale.

3.2 The www.pariswonder.com Website and its online reservation interface are designed for personal, non commercial use and/or for making legitimate requests to reserve the products, services or deliveries presented on the site. The user agrees not to use this Website to make speculative, false or fraudulent requests. He/she also agrees not to make use of robots or any other automated means to access this Website, without specific authorisation from Paris Wonder.

3.3 The purpose of Paris Wonder is to facilitate the organisation of tourist and/or business stays in Paris for its users, make the appropriate reservations and ensure their implementation. A User must be at least 18 years of age (use of our Website by minors is prohibited) and be legally capable of entering into contracts and of using this Website in accordance with the provisions of the General Conditions of Sale and Use.

3.4 The User is financially responsible for any use made of this Website. He/she may use the Website only to make purchases or reservations for a legitimate purpose. This Website is designed for the reservation of tours, sightseeing visits, entertainment, leisure activities, romantic surprises and related services. No misuse or diversion from its primary purpose is authorised, in particular for purposes that run counter to "public order and good morals" in terms of French law.

3.5 In the event of failure to respect these General Conditions of Sale and Use, we reserve the right to prohibit or restrict access by a User to this Website, at any time and with no advance notice, without prejudice to any damages or compensation.

3.6 Barring any cases of fraud, proof of which the User must provide, the latter remains financially responsible for any steps he/she takes on this Website, in particular as regards the use made of the his/her e-mail address and password. The User also guarantees the truth and accuracy of the personal information entered to this Website.

3.7 It is strictly prohibited for the contents of the www.pariswonder.com Website (text, images, the URL, information about prices, etc.) to be copied or reproduced in any way, republished, downloaded, sent over the internet, distributed, transmitted, made available to the public or used for any but personal and non commercial purposes. Any other use of the contents of the www.pariswonder.com Website and its affiliated websites or its online reservation interface requires the prior written consent of Paris Wonder.

"Paris Wonder" is a registered trade mark to which the website owner holds the exclusive operating right.

It is prohibited to reproduce, use or affix this trade mark without the prior consent of Paris Wonder in accordance with the provisions of the Intellectual Property Code (IPC).

4. Definition of the services provided by Paris Wonder

4.1 Paris Wonder regularly acts as an intermediary in all dealings between the users of its Website (or affiliated websites) and the companies with which it collaborates, namely the suppliers and/or service providers that provide the services, products and deliveries featured on the Website.

4.2 As an intermediary, the role of Paris Wonder includes the following*:

- Presentation on the www.pariswonder.com Website and some of its affiliated websites of selected services, products and deliveries made available by the suppliers and/or service providers that work with Paris Wonder.

- Secure and confidential transmission of requests for reservations to be made and/or orders to be placed by the users with these suppliers and/or service providers.

- Transfer via e-mail by Paris Wonder to users of all confirmations, recapitulations of their reservations and/or orders, as well as of any confirmations of transactions, prepayments and other documents which are either related or useful.

*This is a non exhaustive list.

5. How to place orders or reserve through Paris Wonder

5.1 Users can place orders and make reservations:

- On the Paris Wonder Website:     www.pariswonder.com

- Via e-mail:                                        reservations@pariswonder.com

- By telephone:                                 +33(0) 1 79 73 44 55

6. Transactions and prepayment by bank card

6.1 No transaction takes place between the User and Paris Wonder. Only the companies that provide the services, products and deliveries have the right to conduct any distance-selling transactions using bank cards. These transactions must fully comply with the terms of these companies' reservation, modification or cancellation policies as presented to the User in the summary of general conditions of sale specific to each of the products which the User orders or reserves.

7. Prices

7.1 Prices of the services, products and deliveries shown on the Paris Wonder Website and online reservation interface are expressed in euros. Unless otherwise stated, they include value-added tax (VAT) and cover services, products and deliveries shown in their specific product information sheets or web pages.

7.2 All prices presented by Paris Wonder correspond to and comply with those presented or shown by the suppliers and/or service providers. Paris Wonder adds and invoices no fees whatsoever to the User for the services it provides.

7.3 All the prices and promotions shown on the Website and its affiliated websites are valid only for orders placed and reservations made directly using the Paris Wonder online reservation interface. No prices of the services, products and deliveries presented by Paris Wonder may be the subject of a complaint on the grounds that they are different from those found on another sales channel or on a different website that does not belong to Paris Wonder.

7.4 Prices are subject to change without warning. They become definitive only after the final confirmation of an order and/or reservation made by the User.

7.5 The prices shown and presented on the Website and its online reservation interface are not guaranteed. They are mentioned for information purposes only, in particular when they are the first in a series of prices for products in a single category, or prices are expressed per unit, per person or as part of a promotion applicable over a given period of time.

8. Conditions for reserving, modifying and cancelling products

8.1 The conditions for reserving, modifying and cancelling the services, products and deliveries offered by Paris Wonder are specific to these products and/or the partner companies which provide them. As a result, these conditions of reservation, modification and cancellation may vary depending on the product chosen by the User.

8.2 For this reason, the User of the Paris Wonder online reservation interface will be shown a link enabling him/her to read Paris Wonder's General Conditions of Sale before the final confirmation of his/her reservation or order on the Website. This link will also show the conditions for reserving, modifying or cancelling the services, products and deliveries which the User has chosen.

8.3 Confirmation of the order, recapitulating such key information as identification, price and conditions for reserving, modifying and cancelling all the services, products and deliveries chosen, will be sent by e-mail to the User shortly after the order date.

9. Availability of products, services and deliveries

9.1 The selections of services, products and deliveries presented on the Paris Wonder online reservation interface and on its affiliated websites shall be subject to their availability. Users of the Website undertake not to make any claims for compensation should the chosen service, product or delivery prove to be unavailable. All reservations and orders may be considered definitive by users only once they have received an e-mail of final confirmation from Paris Wonder.

10. Rights and responsibilities of Paris Wonder

10.1 Users may place orders via the Website only once they have validated these General Conditions of Sale as well as any specific conditions applicable to the products they have chosen.

10.2 The User acknowledges and agrees that Paris Wonder acts, in all the requests it transmits, in accordance with the queries it has received and the information expressed therein. For this reason, Paris Wonder may not be held responsible for errors or omissions caused in any way by the User.

10.3 The suppliers and/or service providers are exclusively liable for the services, products and deliveries which they provide to users.

As it acts only as an intermediary, Paris Wonder may not be held liable for the poor execution of an order or a reservation.

In the event of any claims or disputes, users must directly contact the suppliers and/or service providers involved.

10.4 Paris Wonder will send the User the name and contact details of the supplier and/or service provider once the order or reservation is confirmed. The User may directly contact the latter if he/she so wishes.

10.5 Paris Wonder is authorised to cancel or refuse the orders of any User with whom there is a dispute, either against itself or against a supplier and/or service provider with which it works.

10.6 Paris Wonder may not be held liable for the failure to carry out its obligations in cases of force majeure (disturbances, strikes affecting transport, communications or postal services, floods, fires, computer breakdowns, etc.) as these are defined in the French Civil Code.

10.7 The liability of Paris Wonder shall in any case be limited to the service it provides in its role as an intermediary which transmits and monitors the order or reservation involved at the time of any dispute.

10.8 Pursuant to Articles 34 and 35 of the French law dated 6 January 1978, as amended to regulate information technology, databases and civil liberties, Paris Wonder undertakes to take every useful precaution to safeguard the security of any information which its users send it regarding their orders and reservations

All personal information is strictly reserved for internal use (management of orders and reservations, delivery, solvency monitoring and all internal marketing studies and personalised advertising). Pursuant to all legal requirements and in accordance with the French Information Technology and Civil Liberties Commission (Commission Nationale de l'Information et des Libertés - CNIL), Paris Wonder keeps this information in compliance with its legal obligations (CNIL registration numbers 1873962 and 1873963).

This information shall be accessible only to staff members of Paris Wonder and, when necessary, to suppliers and/or service providers; their use shall be strictly limited to the purposes for which the users have sent them in.

10.9 Pursuant to Article 27 of French law no. 78-17 of 6 January 1978 concerning information technology, databases and civil liberties, users have the right to access, correct or delete any data regarding themselves that is held by Paris Wonder as an entity with which they have relations, under the conditions stipulated in Article 34 of the above law.

11. Applicable law and the settlement of disputes

11.1 The law applicable to contractual relations between Paris Wonder and its users shall exclusively be French law.

11.2 The User could be liable if these General Conditions of Use are not observed.

11.3 In the event of a dispute, the User undertakes to contact Paris Wonder as a matter of priority in order to reach an amicable solution. Should no amicable solution be reached, any claims regarding the validity, interpretation or execution of these General Conditions of Use shall be submitted to the French courts, which it is expressly stated are the only competent courts in matter of jurisdiction.

12. Definitions:

User: An internet user who connects to and uses the above Website.

Personal information: "Any information, in any form whatsoever, which either directly or indirectly enables the identification of the natural persons to whom they apply" (Article 4 of French law no. 78-17 of 6 January 1978).

The Website: This refers to the internet site www.pariswonder.com.

Affiliated websites: These are all the internet sites, including social networks, which are either used by or belong to the Paris Wonder brand.

Product: Any service, product or delivery presented on the Website or the affiliated websites which have been selected by Paris Wonder. These products belong to and/or are supplied by the suppliers and/or service providers with which Paris Wonder collaborates.

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